Terms and Conditions

 The terms and conditions are designed to protect both the business and the customer, and to ensure a fair and transparent transaction process.

1. Product Description:

The business will provide a detailed description of each knife, including its materials, dimensions, and any unique features. The customer is responsible for reviewing the product description and ensuring that the knife meets their requirements before making a purchase.

2. Pricing:

The business will provide a clear and transparent pricing structure for each knife, including any applicable taxes and shipping costs. The customer is responsible for paying the full price of the knife at the time of purchase.

3. Payment:

The Darkhorse Forge accepts payment through various methods, including credit cards, and bank transfers. The customer is responsible for ensuring that their payment method is valid and that sufficient funds are available to cover the cost of the knife.

4. Shipping:

The business will ship the knife to the customer's specified address using Australia Post. The customer is responsible for providing accurate shipping information and for tracking their package. The Darkhorse Forge will not be held responsible for any delays or issues that arise during the shipping process, however if any issue arises, please contact TDF and we will endeavour to rectify the problem promptly.

5. No Returns:

The Darkhorse Forge does not accept returns on any of its knives. This policy is in place to protect the business from potential abuse and to ensure that customers are fully committed to their purchase before making a decision.

6. Contact for Issues:

The business encourages customers to contact them directly if they have any issues with their knife. This may include concerns about the knife's quality, functionality, or appearance. The business will work with the customer to resolve any issues in a fair and timely manner.

7. Warranty:

The business offers a limited warranty on its knives, which covers any manufacturing defects that may arise within a specified timeframe. The warranty does not cover normal wear and tear, misuse, or damage caused by the customer. Please contact TDF directly if you any concerns.

8. Intellectual Property:

The business retains all rights to the intellectual property associated with its knives, including any designs, logos, or trademarks. The customer is prohibited from reproducing, copying, or distributing any of the business's intellectual property without express written permission.

9. Governing Law:

These terms and conditions are governed by the laws of the jurisdiction in which the business operates. Any disputes arising from these terms and conditions will be resolved in accordance with the applicable laws and jurisdiction.

10. Amendments:

The business reserves the right to amend these terms and conditions at any time. Any changes will be communicated to customers through the business's website or other appropriate channels. Customers are responsible for reviewing the terms and conditions periodically to ensure that they are aware of any updates or changes.

11. Liability 

By purchasing a knife from Darkhorse Forge, the customer acknowledges and accepts full liability for any and all damages, injuries, or losses that may result from the use or misuse of the product. This includes, but is not limited to, personal injury, property damage, and any other harm caused by the knife. The customer understands that knives are inherently dangerous objects and that improper handling or use can lead to serious consequences. By purchasing a knife from Darkhorse Forge, the customer assumes all risks associated with the use of the product and agrees to hold the company harmless from any and all liability. The customer further acknowledges that they have carefully read and understood the product description and warning labels, and that they have received adequate instruction on the safe use and maintenance of the knife. By completing the purchase, the customer signifies their acceptance of these terms and conditions and their willingness to assume full responsibility for the use of the knife.

Conclusion:

The Darkhorse Forge is committed to providing high-quality knives and exceptional customer service, and looks forward to working with customers to ensure a positive and rewarding experience.